Refund policy
Refund & Returns Policy – SnapBuyBargains
At SnapBuyBargains, we want you to be satisfied with your purchase. If you are not completely happy with your order, you may request a return under the following conditions.
Returns
We offer a 10-day return policy, meaning you have 10 days from the date you receive your item to request a return.
To be eligible for a return, the item must:
- Be in the same condition that you received it
- Be unused and unworn
- Have all original tags attached
- Be in its original packaging
- Include a receipt or proof of purchase
How to Request a Return
To start a return, please contact us through our Contact Us page or submit a return request through your order details or drop an email with your OrderID and the reason for return.
If your return request is approved, we will provide instructions on how and where to send your item, along with a return shipping label if applicable.
⚠️ Important: Items returned without prior approval will not be accepted.
Damaged or Incorrect Items
Please inspect your order upon delivery. If your item arrives defective, damaged, or incorrect, contact us immediately so we can evaluate the issue and resolve it as quickly as possible.
Non-Returnable Items
We do not accept returns for:
- Sale or clearance items
- Gift cards
Exchanges
The fastest way to exchange an item is to return the original product. Once your return is approved, you may place a new order for the replacement item.
Refunds
Once we receive and inspect your returned item, we will notify you whether your refund has been approved or rejected.
If approved, your refund will be processed to your original payment method within 10 business days.
Please note that your bank or credit card provider may require additional time to process and post the refund.
If more than 15 business days have passed since your refund was approved and you have not received it, please contact us for assistance.
For any return or refund questions, please contact us at support@snapbuybargains.com.au